SHIPPING & HANDLING


SHIPPING COST & DELIVERY TIME

 

HANDLING

All orders will typically be dispatched within 1-3 business days from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Lux Skin is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and

Lux Skin will assist as much as possible to trace a missing parcel.

Lux Skin is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

 

TRACKING YOUR ORDER

Please click here if you would like to track your order.

 

SHIPPING ENQUIRIES

Please direct any shipping related inquiries to Hey@LuxSkin.co

 

30 DAY MONEY-BACK GUARANTEE

Lux Skin is proud to offer a 30 day money back guarantee if you are dissatisfied with our product, for more details on our guarantee please click here.

 

REFUNDS & RETURNS

Lux Skin will offer a full refund on our Wand if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our Wand. If you wish to return your Wand, please email us at Hey@LuxSkin.co